Our Technical Information Scientists are ready to answer your in-depth mouse questions, file comments and suggestions, and solve your technical problems.

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Breeding

Please visit our Breeding Page

Still have questions?

Yes

Genotyping

Please visit our Genotyping page.

How does PCR work, how do I do it, and when do I need to genotype my mice?

How do I find the genotyping protocol and which one do I use?

My PCR isn't working, what should I do?

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Yes

Health, Housing & Husbandry

FAQ

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Yes

Strain Selection & Phenotyping

FAQ

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Yes

Strain Background & Genetic Drift

FAQ

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Yes

Model Generation

Please visit our Model Generation FAQ page.

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Yes

Research Tools

FAQ

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Yes

Nomenclature for Mouse Strains

Please visit our Nomenclature for Mouse Strains page to learn more.

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Yes

Other

Please visit our technical support page.

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Yes

Request Technical Support

Please use this form to enter mouse-related technical questions, comments, suggestions (including new strain ideas), or report problems. Please include contact information as requested in the fields below so that we can respond promptly.

<>If you need further assistance please contact us at any time by calling 1-800-422-6423 (toll free to the USA, Canada and Puerto Rico) or 1-207-288-5845 (from any location). Our team is standing by 8:00 a.m. – 8:00 p.m. EST.

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